The Distinctive Dame | Hair and Makeup Packages | Vegan Hair and Makeup in Melbourne

BRIDAL FAQ’S

HOW DO YOU FEEL ABOUT LGBTQI MARRIAGES?

We are 100% in favour of any two people in love having the right to be married. If you love each other, that’s all that matters to us and we’d love to look after you.

ARE YOU ABLE TO TRAVEL INTERSTATE/OVERSEAS?

Yes! We love adventures and are ready and willing to go anywhere. Some of our travel expenses will need to be covered – email us for more info.

CAN WE MEET BEFORE THE BIG DAY?

Definitely. You’re welcome to stop by our studio in the Melbourne CBD for a cuppa and a chat to share your ideas.

DO I NEED TO BOOK IN A TRIAL?

It’s not necessary but recommended as it’s a great opportunity to make sure that we’re a harmonious fit and that you like our work. It takes the guess work out of your wedding day so you can be confident in us creating something beautiful for you.

HOW LONG WILL A TRIAL TAKE?

If you’re having a hair or makeup trial please allow an hour and 15 minutes. If you’re having a hair and makeup trial please allow up to thre hours.

HOW DO WE LOCK IN A BOOKING?

Once we’ve met or emailed each other, we can book you in for a hair and/or makeup trial.

If you’re happy with the results and want us to look after you on your wedding day, we ask for a 40% non-refundable deposit to secure your booking (this deposit ensures that we are still able to earn an income if a job falls through).

The final payment is due a week before your event day, though this can be finalised sooner if that works for you.

ONCE WE’VE BOOKED, DO WE SPEAK TO YOU MUCH BEFORE THE WEDDING?

Of course! We’re only an email or phone call away (or you’re welcome to pop into the studio for a cuppa).

We understand that there are many decisions to be made and details to be refined in the lead up to your wedding celebration and love playing an active role in seeing your vision through.

STYLING FAQ’S

~ Hair ~

SHOULD I WASH MY HAIR BEFOREHAND?

For best styling results, hair should be washed the night before with a silicon free shampoo (silicon makes the hair very slippery to work with). Blow dry with no additional product.

DO YOU CUT HAIR?

Not at this stage. We only offer dry hair styling ie. updos and waves. 

WHAT KINDS OF HAIR STYLES CAN YOU DO?

We’re comfortable and confident with all kinds of styles. Sleek up-dos, effortless waves, vintage curls, contemporary braids or simple blow waves. We’ve worked on all kinds people of all kinds of ethnicities with varying face shapes, features, & hair types. See our portfolio for inspiration, and if you have any concerns or queries, please email us.


WHAT ABOUT MY FACE?

If you’re coming in to get your makeup done, it’s best to come with a fresh face. If leaving the house without your lippy is out of the question, we can take it off for you and start again.


CAN YOU STYLE WIGS?

Yes, we can. Please contact us for more information.

~ Makeup ~

HOW DO I PREPARE MY FACE?

If you’re coming in to get your makeup done, it’s best to come with a fresh face. If leaving the house without your lippy is out of the question, we can take it off for you and start again.

WHAT KINDS OF MAKEUP STYLES CAN YOU DO?

Just like hair, we’re comfortable and confident with all kinds of styles of makeup. Natural makeup to high glam to costume looks. We’re ready to take on any brief. We’ve worked on all kinds people of all kinds of ethnicities with varying face shapes, features & skin types. If you have any concerns or queries, please email us.

SERVICES FAQ’S

HOW CAN WE MAKE A BOOKING?

You can book onlineemail us or call us on (03) 9640 0555.

HOW LONG WILL IT TAKE FOR HAIR AND MAKEUP PACKAGES?

Express Service: 45 minutes for hair or makeup ($85), or 1.5 hours for both ($160)* lashes are an additional cost

Classic Service: 1 hour for hair or makeup ($130), or 1.5 – 2 hours for both ($250)* lashes are included

Ultimate: 1 hour for hair or makeup, 2.5 hours for the lot

NOTE: Add an extra 10-15 minutres for really thick/long hair. Prices quoted are for in-house services.

CAN YOU COME TO ME?

Yes we can. We travel all over Melbourne and interstate. Please contact us for more info on our travel fees.

DO YOU DO BOTH HAIR AND MAKEUP?

Yes, we offer both hair and makeup packages, however if there are more than 2 people the reigns are handed over to one of our trusted makeup artists

I WANT MY HAIR / MAKEUP DONE, BUT CAN’T AFFORD IT DUE TO DISADVANTAGE..

I want marginalised people to have access to my services. Contact me via the form below, and I’ll arrange a sliding scale booking.

ARE YOU OPEN ON SUNDAYS?

Yes. We take bookings every day of the week.

WHAT KINDS OF PRODUCTS DO YOU USE? CAN YOU OFFER VEGAN HAIR AND MAKEUP?

All products we use are chosen because they are not tested on animals (the majority being vegan-friendly) and because they give a beautiful finish. Brands include Face Atelier, Limecrime, Besame Cosmetics, Mermaid Salon, Kat Von D and Anastasia of Beverley Hills, De Lorenzo, Chi, Sebastian and Paul Mitchell. We believe it’s possible to be beautiful, glamorous without harming animals, and we are delighted to be one of the few studios able to offer vegan hair and makeup in Melbourne!

WHAT CAN WE USE YOUR SERVICES FOR?

Our hair and makeup services are available for weddings, birthdays, engagements, hen’s parties, pamper parties, photoshoots, editorial or commercial work, formals, red carpet events or costume parties. No job is too small or insignificant for us, and we have a variety of hair and makeup packages on offer.

WHO ARE YOUR IDEAL CLIENTS?

Our doors are welcome to anyone regardless of age, gender, sexuality, race and taste in music.

LOCATION FAQ’S

WHERE DO I FIND YOU?

Level 8, Suite 805, 220 Collins Street Melbourne CBD 3000. This is right in the centre of the city, on the corner of Swanston and Collins Street aka The Manchester Unity Building (the Most Beautiful building in town!!!). Walking distance to loads of CBD hotels – the Adelphi, Grand Hyatt, Westin, Novotel. 

HOW DO I GET TO YOU?

TRAM: Take the number 11, 48 or 109 to stop #6 – Collins/Town Hall. The nearest train station is Flinders St Station. CAR: THIS is the closest parking lot. On street parking is also available.

CAN I STOP BY FOR A VISIT?

At this stage we are open by appointment only. You are welcome to make a time to stop by and have a chat if need be.

HAVE MORE UNANSWERED QUESTIONS?

Contact us!

COVID FAQ’S

The Distinctive Dame has always endeavoured to maintain inclusivity, acceptance and safety as these are some of our primary values.. We respect that each person has the their own values, points of view and choices regarding COVID-19.
There are very strict government orders that dictate the conditions required for us to open and operate as of October 29 2021. 

For detailled info please click (here).

 

ARE YOU FOLLOWING GOVERNMENT GUIDELINES?

Yes, we are following all recommended protocols and guidelines to keep you safe during our interactions and service time.
This is in the form of density limits, cleaning and hygiene protocols. 

WHAT ARE YOUR CONDITIONS OF ENTRY? 
  • Please wear a fitted face mask upon entry (unless exempted) , this can be removed once your service has commenced. If you’ve forgotten yours, please ask we always have spares 🙂 Staff will be masked for the duration of your appointment.
  • Check in upon arrival – your vaxx cert will need to be cited for any in-house appointments.
  • Sanitise your hands once you’re in the studio, staff will do the same throughout your service. 
  • If you’re feeling unwell, please stay home. It’s crummy to miss out on fun things, however health and safety is priority for us all currently. 
  • Density limits apply: A maximum of 1 person + your stylist are able to be in the studio at any one time
  • Salon equipment cleaned before and after each client
  • All tools and products used are cleaned before and after each client in accordance with hair and beauty infection control guidelines


ARE YOU ONLY TAKING VAXXED CLIENTS?

For in-house appointments you will need to be vaxxed and your certificate will need to be cited upon arrival.  
For those of you that aren’t comfortable with disclosing your medical information, house calls will be the way that we’re still able to work together 🙂
Travel is free for those within 30 minutes from the CBD.

Thank you for your support and cooperation during this time. We’re all learning new ways to be and do things that perhaps we otherwise didn’t think twice about. If you have any concerns at all, please reach out. We always lead with love and kindness and are here to listen to you and support you as best we can. 

We’re so excited to welcome you back into our hearts and chairs again and are doing our best to cater to everyone’s needs and stances.
You can always sit with us ❤